App displaying " Index html you cannot select this item "

App displaying " Index html you cannot select this item "

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If users are reporting that they cannot access jobs in the mobile app, and are getting the following onscreen message , please carry out the following.

In the back office system - select the Settings module on the left hand panel  



next - please choose the tab labelled " App " and check the option for " Restrict Job Selection ".

If this is set to Yes, please change this to NO - then ask app users to swipe close the app, then re-enter the app. 
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